Terms of Service for OmniByte

Welcome to OmniByte. These Terms of Service (the "Terms") govern your use of www.OmniByte.in (the "Website"), owned and operated by Marsh Orchid International Private Limited, referred to herein as "OmniByte" or "Company." By accessing or using the Website, you agree to comply with these Terms, and you acknowledge that any purchases made through the Website are governed by them. Please read these Terms carefully.

1. Acceptance of Terms and Modifications

By using this Website, you agree to these Terms of Service. OmniByte reserves the right to modify or change these Terms at its sole discretion, and it is your responsibility to review them periodically for updates.

2. Acceptance of Order

  • Orders are not confirmed until they are accepted by OmniByte, and the Company reserves the right to reject or cancel orders at its discretion.
  • Once an order is confirmed, you will receive a confirmation email. If OmniByte cannot fulfill your order, you will be notified as soon as possible.

3. Pricing and Availability

  • Product prices are subject to change without prior notice.
  • In cases of pricing errors, OmniByte reserves the right to cancel or adjust the order to reflect the accurate price. Any changes will be communicated and agreed upon before processing.
  • Product availability may vary and is subject to stock levels, shipping, and delivery conditions.

4. Product Variations

  • Products may differ slightly in appearance from images displayed on the Website. Such variations in colors, sizes, and packaging are not grounds for return.
  • OmniByte strives for accurate product descriptions, but occasional discrepancies may occur.

5. Return and Refund Policy

  • Only replacements, not refunds, will be issued for defective or damaged products. Refunds are processed only if a product is out of stock or unavailable after purchase.
  • Refunds for out-of-stock products will be processed once the item has been returned and passed OmniByte's quality check (QC). Refunds may take 7-15 business days to reflect in the original payment method.
  • All returns must be in their original condition with packaging, manuals, and accessories included. Returns may be rejected if the product fails the QC or is tampered with.

6. Shipping and Delivery

  • Orders are typically shipped within 7 business days of confirmation. Delivery times vary based on the destination and external factors.
  • Shipping charges, based on the size, weight, and address, may apply.
  • OmniByte collaborates with reliable courier partners, but delivery timelines depend on location and logistics.

7. Warranty and Support

  • OmniByte products come with a limited warranty against manufacturing defects. Refer to the Warranty Policy for more details.
  • For support, OmniByte Care service centers provide assistance, repairs, and replacements for products under warranty.
  • Warranty is void in cases of tampering, commercial use, or mishandling.

8. Limitation of Liability

  • OmniByte is not liable for any indirect damages resulting from using the Website or purchased products, except in cases of gross negligence.
  • OmniByte does not guarantee error-free, uninterrupted access to the Website and is not responsible for technical issues or outages.

9. Product Usage

  • You agree to follow all usage instructions provided with each product. Misuse or improper handling voids the warranty and may lead to denial of return requests.
  • OmniByte is not liable for harm or damage caused by improper usage, including failure to follow safety guidelines.

10. Contact Information

  • For any questions, feedback, or support, please contact OmniByte at: